The following are clipped from the the piles of faxes, e-mails or letters of our travel
agents and customers who joined our tour in the past several years.
If you go to China with us, you will most probably meet the same wonderful tour guides, and enjoy our same outstanding services, as they did.
---Sent: Saturday, January 31, 2004 7:03 PM|
Subject: Re: M/M Schreiber: Thanks for the great trip
Meg and I would like to express our sincere gratitude for the great China trip you arranged for us. From the generous rescheduling of the trip, to every detail of lodging, transportation, tours, etc., we could not have been more pleased. Our guides, drivers, and lodging hosts could not have been more pleasant.
---Sent: Wednesday, October 15, 2003 9:11 AM
Subject: China Trip
I should have written you sooner to tell you how much we loved our trip to China. Thanks you so much for all your help in planning it for us. It is one of the best trips we have taken. Beijing is the most beautiful city I have ever seen! I would go back in a heartbeat--except for the long flight and jet lag.
Thanks again--and keep sending Americans to China!
Am writing on my behalf as well as Beatriz Arnal de Bouras. We want to congratulate you on the excellent service we received while on our trip to China. Everywhere we were treated with utmost courtesy and punctuality.
One suggestion: On our schedule for Oct 6 you only say "Your cruiser reaches Chongquing at 9 AM. Disembark the ship and fly to Xian." When we realized the plane would not leave till late afternoon, we thought we would be left at some hotel or restaurant the rest of the day doing nothing. Upon our arrival, we realized there was a complete plan for us. You should have mentioned this in our schedule so we wouldn't worry.
Once more thank you for such an interesting and well planned trip.
---Sent: Monday, November 10, 2003 3:54 PM
Subject: Re: M/M Pifer: China tour Final Info and arrangements ---CORRECTION
We returned from our China tour, and wanted to let you know how much we enjoyed it. Our tour guide, Mr.Tony Lee, was exceptional, and we had a wonderful group.
Now we're even interested in going back to China in another couple of years! The hotels and meals were excellent, and of course, the Great Wall, and the Terra Cotta army at Xian was totally thrilling. Just wanted you to know of our satisfaction.
W. G. (Bill) and N. Pifer
---Sent: Wednesday, October 15, 2003 1:53 PM
Subject: Re: Mr. Kowalski: How is your trip
Wonderful trip.I would recommend you and your company to anyone. Having been to China twice before this year,I knew what to expect. I wanted to show my daughter all the " must see " places first before going back again in Spring. You provided everything . Thank you.
"The guide who was truly one of the best I ever experienced in China was the man in Xian. His name was Zhang Jinjie. His knowledge and love of Xian history and his ability to convey that to the group was very good. He also had a good command of English. "
----- Dr. William Brown from Huntsville, Alabama
Tour leader of our 9/06/2001 tour to China
"Our guide in Xi'an is excellent, his knowledge, personality and sense of humor made the trip enjoyable."
---- Ms. Kathy Wilson, hotel manager from Alaska
Leader of 9/27/2001 YSD group
"The national guide - Mr. Chen was one of the nicest people I've met anywhere, a very kind, intelligent person, really knew his job and did it well."
---- Candace Rapf, school nurse from Amherst, New Hampshire
Traveled with our 7/05/01 ceramic tour
"Mr. Chen (national guide) was great! Couldn't ask for better. Noah, our local guide in Xi'an, was very knowledge and enthusiastic about the Terra Cotta Soldiers."
----- Irene M. Derosier, Art Educator from Center Barnstead, NH
Traveled with our 7/05/01 ceramic tour
" The trip was excellent & well planed. River Cruise crew were excellent, all guides were excellent, the best part of the trip."
---- Sarah Irle, from Atlanta, Georgia
Traveled with our 7/05/2001 ceramics tour
"Having just completed our tour from 16 July until 27 July I wanted to inform you of the wonderful job done by our tour guide, Shengxi Yi (Charles). All of the tour guides especially Lucy in Beijing and of course Shengxi Yi did an excellent job. Taking care of the sixteen of us for the 12 day period was a difficult task, and Shengxi Yi did so without fail.
He made the experience of visiting China and learning about your history and people an experience none of us will ever forget. His knowledge of the history of China and the places we visited was a major help to us.
Thank you for providing us with Shengxi Yi, as I am sure he added greatly to our pleasure and knowledge. "
---- Lyle M. Smith from IEEE, New Jersey.
Traveled with our 7/15/2001 IEEE convention group
" I was a participant in the trip booked by Ms Elsie Wu for 19 days that began on 5/11. It was a very good trip. Thank you.
I want to mention especially our guide in Huangshan, David. (I didn't write down his full name.) David was our favorite and most personable guide on the whole trip. He was friendly, informative, very professional and even joked along with us. Excellent people like David made the tour enjoyable and I would recommend to others.
I'm sure you appreciate that good work from people like him add value to your business. I hope you will pass along my highest complements to David and his superiors in China.
Thanks again for the wonderful tour. "
----- Mike Lee, from Canada
Traveled with our 5/11/2001 group
"Our trip to China was WONDERFUL! It was even better than all of us had expected. I imagine the small group made it easier and more enjoyable.
We liked all of our tour guides, especially Charles (can't remember his Chinese name) in Beijing. He went out of his way to help us with our special, last minute requests. Please tell your local operator how much we appreciated him.
We'll definitely be recommending you to our friends. If you ever need referrals from US customers, just let me know.
---- Elsie Wu, from HP HQ, CA
Tour Organizer of our 5/11/01 group
Let me start by thanking you for your help putting together a tour that was a huge success. It was a fascinating experience and one that has made strong impressions as we try to understand the culture, the history, and the beauty of China. It was a very successful tour for our group. China is very impressive. I think it would be nice for more Americans to see it, but more importantly I think more people NEED to see it.
---- Paul, Highlights Travel from Renton, WA
Group Leader of our 4/2-15, 20001 group
"I like the order of cities: Shanghai is a good introduction to Chinese Culture. I loved seeing the teapots made in Yixing and the workshops at Jingdezhen and seeing the potters and factory workers. Marveled at the Terra Cotta Army and enjoyed seeing the countryside in Xian. The Great Wall in Beijing was a thrill, Museum at the Forbidden City was excellent! It was a lot to see and do - but very worthwhile. Food was good, especially the breakfast in Xian and Beijing, lots of fruit.
---- Arlene Goldberg, potter from W. Charleston, VT
Traveled with our first ceramics tour group in 1997
We will take home many outstanding memories of sights we saw and wonderful Chinese people we met. We appreciate your concern for our comfort & Convenience.
---- John & Fran Wilkinson from Clearwater, FL
Traveled with our 5/03/01 group
What an adventure we had! Would certainly return to see more in this country and would definitely use your company again!
---- Norma Tacoob from San Dimas, CA
Traveled with us in May, 1999
We had a wonderful time on the tour; Our accommodations were nice, our guides were excellent and every thing went very smoothly; We considering how much work went in to shepherding us all over the country.
Thank you very much for coordinating an excellent tour.
---- Susan Sumner from San Francisco, CA
Travel with us on our 4/26/01 group
Our May 21, 2001 YSD group, led by Ms Lili Wang-Zuercher, total
19 members posing in the Bund in Shanghai. Across the Huangpu River, is Shanghai's Pudong
new development district. The skylines have been changed ever since.
"We had a WONDERFUL time! The river tour was superb - I'm so glad we went upstream as we had a tour to the actual Dam site - it's so huge and we're looking forward to going again when it's all complete.
We had the best Chinese meal in Chongqing (a hotpot) and were knocked out by the terracotta soldiers in Xi'an - seeing it in pictures does not do it justice.
We'll certainly be back to Shanghai too - what a fabulous city.....so as you can tell, we certainly enjoyed our trip. I've even learned how to say "thank you" and "goodbye" in Chinese - not bad for a foreigner, ha?
Thanks again, for all your help. I would certainly use your services again. "
---- Trish Ashworth, England
Traveled with us in Sept. 2000
"I wanted to let you know that everything went quite smoothly on the trip. The ship was clean and well maintained. The crew was very attentive and communications were easy. I realize that means that management had established a very high standard, that everyone had to work very hard to achieve them, and good training tools had been used to achieve them. It was a delightful experience. Thank you for making this possible. Your efforts are greatly appreciated."
---- Jeanette L. Burger, Kodak factory in Wuxi, China
Traveled with us in October, 2000
"I enjoyed all aspects of the trip. The guides were excellent and the food was great and plentiful, I loved the bacon at breakfast. Xi'an was wonderful with the Terracotta Army exhibit being the most impressive visit of the trip. The Yangtze River cruse was superb-the scenery was awesome, the three Gorges Dam amazing and the visit to Chongqing interesting. The Beijing sites were great with the trip to the Forbidden City and Great Wall being the highlight of this portion of the trip."
---- Thomas Worosz, Clearwater, Florida
Traveled with our Sept 19, 2000 Yangtze Specials Deluxe
"This was a trip of a lifetime. The only problem is I want to go again! "
---- Sandylee Sugden, art teacher from Oconomowdc, WI
Traveled with us in our July 1997 China Ceramics Tour group
"The local guide Cici in Xian is a good storyteller, knowledgeable. All the guide are very good, very enthusiastic.
The best meal we had is at the Tang Dynasty Show! The Show was fantastic!"
---- Lois Knutson, Retired teacher and pot lover, Wales, Wisconsin.
Traveled with us in July 5, 1997 departure
A happy family of 3? Before this tour, they never met before. Mr. St. Louis from Rochelle, IL,
"This was my first trip to China. I could never expected it to be this outstanding! Thank you."
----- Robert D Saint-Louis, Rochelle, IL
Traveled with us in August, 1999
"You could not have put together a better China tour. My brother Stuart and I enjoyed it so much. The places covered seemed to be so representative of China and its vast contrasts. Our national tour guide, Cheng, was so competent and friendly. We always felt secure with Cheng. Also it was a delight to have Francis Park in the group. He added so much as a companion and had interesting tales to tell through his life's experiences.
The tour kept us on the run, but that is how a group sees things. Cheng always saw that we moved along together. Our group was really a pleasure too. The people were well traveled and interested in everything. No one seemed to have any physical limitations or real complaints. We just have a good time and got along well. I am expecting that many will remain my friends for years to come.
Please feel free to use my name for a reference in regards to your company. I like the small group concept and can recommend your arrangements highly. The Yangtze Cruise was super.
------ Bill Hunter from San Francisco. This is the letter he wrote to our agent in Hawaii.
Traveled with us in October 1998
" I am writing to you and your staff following my return from an unforgettable trip to China for me and my chidden and my nephew.
I am sitting in my study on a lovely spring day at home at my computer, and having many very special memories of a wonderful, wonderful trip to China. I can? begin to tell you what this has meant to me, to be able to take my 2 children and nephew back to where I grew up! When I think back on Wuhan, and going through the Luth Mission Home and see my father's office, and our apartment, and also to my school, and the street we lived n ?all going to the Union Church and watched the young acrobats -- I will never forget that.
The reason it turned out to be a complete success was our national guide Helen Zhang. Along with me and my family were 10 friends and colleagues and we would not have managed without Helen! She kept close touch with our needs; one of our group member was 80 years old and was able to reply on Helen in particular. But Helen kept us informed, made decisions when the Yangtze tour boat was changed, kept us relaxed and safe during the Kosovo crisis. She did this with good humor and a lot of kindness and common sense.
All in all I want to thank you for myself and on behalf of the whole group for having assigned her to our group trip!"
---- Dorothy Anderson, from Walpole, New Hampshire.
Traveled with us in April 1999. NATO bombed China's embassy in Yugoslavia when they
were traveling in China -- that was what she meant in "Kosovo crisis" in her
letter. She was borne and raised in China, and left for US when she was a bit over
10 during WWII. Parents being priests, her Mom died and buried in Wuhan, the place they
started the Yangtze River cruise. Her brother Martin, together with his family, relatives
and friends, did the same trip with us May, 2002. This is a truly sentimental and also
happy story. One day Hollywood might be interested in putting the story in a movie.
"Please permit a paragraph of praise for Ms. Liu, National Guide, our guide on the November 9-22, 2000 tour from the CITS Staff in Beijing, China.
I have been to the Peoples Republic of China on ten different occasions since 1985. My first trip was a site inspection tour. The next eight tours I was the Tour Director escorting large health care groups from the U.S.A. On the November 2000 visit to China I was traveling, merely, as a tour participant.
I have had the opportunity to observe CITS staff at their work, both the local guides and the National guides, over the years in China. It was my first time meeting Ms. Liu on the November 2000 tour. I was most impressed and pleased with her professional services. She reflects a concern for optimum positive impact on her clients. I observed an excellence on her part in regard to troubleshooting problems. Her knowledge and experience in managing and escorting tours is most apparent. She always followed through in a timely manner on what she stated she would do for me.
Last, but certainly not least, she has a unique gentleness, kindness and caring that is immediately sensed by her clients when in her presence.
Never before have I been privileged to be associated with a person more dedicated to her position. She is truly a credit to the CITS department in Beijing.
Without hesitation or reservation, I commend her to your highest consideration.
----- Mary J. Mills, President of Professional Seminars INTL, Chicago, IL
Traveled with us in our 11/9-22, 2000 Yangtze Specials
Deluxe tour group
I think the red carpet was put out for us. We all saw much more than what ordinary tourist will see.
---- Steve Rioat, President Uniglobe Travel, Montreal, Canada
Traveled with us in April, 1999
The trip to China was a trip of a lifetime! David Yang was an outstanding guide, his care and patience made the trip very enjoyable.
The trip was an eye-opener about China and it made me want to revisit Shanghai, Wuhan and Beijing for a week a piece, and spend more time meeting people and seeing how they live, work and shop. Nevertheless the 2 weeks covered the high points and the itinerary was well-planned. Thank you for a most memorable trip!
----- Norbert Riegert and Alice Michels from Milwaukee, WI
Traveled with us on our 6/25/2001 YSD departure of 70 people, on a Yangtze Specials Deluxe tour.
" It was my intention to write to you as soon as we returned from our trip. I misplaced your e-mail address and apologize that I did not find it until this morning.
--- Madelyn Glossman, travel agent, Jacksonville, Florida
Traveled with us in November, 2001 Yangtze Specials Deluxe tour.
We wanted to let you know that the four of us had a great time in China. The cruise and the tour went very well. All of the guides were excellent. Peggy in Xian was exceptional. Do you have an email address for her? We would like to send her a note. Thanks you.
-- Dick and Anna Koster, Denver, Colorado.
I recently took a tour with your company and wanted to write and let you
Paul David George, Killen, AL.
Just a quick message to let you know we arrived home safe and sound after a wonderful
two weeks in China. It was a trip we won't forget. Our group of 16 was just perfect.
Everyone got along well. Always made the bus on time, and were lots of fun. The National
guide we had in China, Alley or Yang Sen Ran was great. She was extremely knowledgeable
and tried to please everyone the best she could. She was pleasant and good to everyone and
made the trip extra special. We could not have asked for a better guide. Also all of the
local guides were excellent. They spoke English very well, and you could tell they all
loved China. We will highly recommend your trip to anyone who asks.
-- Joel Glickman, Philadelphia, PA.
Yangtze Cruise aboard the " President I"
Being on the Yangtze during a national holiday week was great - no crowds to fight. (Oct. 1, 1949, was the day the People's Republic was founded.)
our cruise was aboard the M. V. President I, going upstream from Wuhan to Chongqing (Chung King). Cruising upstream gave us an extra night -- and was cheaper than going downstream. (Downstream was one day less and more expensive, for unknown reasons.) We paid about $600, double occupancy, for the cruise.
The President I is definitely one of the better cruise boats on the river, with superior staff at all levels. The standard cabins all were large, outside cabins. The food was good. We made interesting shore excursions at no extra cost...
-- Bruce Eastley, Sacramento, CA
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